Frequently Asked Questions

Everything you need to know about your Ted Baker experience.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return period for all full-priced items. Products must be returned in their original condition, unworn, and with all Ted Baker tags still attached.

Do you offer international shipping?

Yes, Ted Baker ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I find my correct size?

To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page, which includes specific measurements for clothing, footwear, and accessories.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.

Can I amend or cancel my order after it has been placed?

As we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order is confirmed. However, you may return the items for a refund once they arrive.